Product Recall
 
Take the Headache Out of Product Recalls
When a product needs to be recalled, action needs to be swift, while accurately reaching out to customers to let them know their individual risk. SmartReply’s Interactive Voice Response (IVR) platform provides outbound voice calls, informing customers of a recall for a product they may have purchased. Since it is imperative to reach customers quickly, SmartReply can begin calling in less than 24 hours. Whether the recall product is food, beverages, appliances, electronics, pet food, toys, software or something else, trust SmartReply to handle your important message broadcast.
Solutions - Product Recall

 

SmartReply Product Recall Can:


  • Notify customers of a recall due to FDA concerns, a manufacturing defect, or a design flaw
  • Call within hours of receiving notice of a product recall and data
  • Ensure greater accuracy in message delivery with our proprietary software
  • Call multiple times to ensure the message has been delivered
  • Leverage our working relationship within many industries, including grocery, retail, and consumer goods companies
  • Hit the right tone and personality for the message, with a large variety of voice talent available, including Spanish language
  • Protect your information with the highest level of security - SmartReply is PCI compliant
 



 
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