When a product needs to be recalled, action needs to be swift, while accurately reaching out to customers to let them know their individual risk. SmartReply’s Interactive Voice Response (IVR) platform provides outbound voice calls, informing customers of a recall for a product they may have purchased. Since it is imperative to reach customers quickly, SmartReply can begin calling in less than 24 hours. Whether the recall product is food, beverages, appliances, electronics, pet food, toys, software or something else, trust SmartReply to handle your important message broadcast.